This is an interesting resource, written
by a Registered Nurse turned health advocate, who has also worked as a
complaints officer at the Office of the Health Care Complaints Commission. The
book does not shy away from looking at issues, risks and problems you run
across as a health consumer.
Some of the
language I think is a little simplistic, and one section goes as far to say
that if you treat your health team poorly it is your own fault if they treat
you badly and your health suffers as a consequence. I found this a bit
concerning. For the most part I think the book is full of really useful
checklists, examples and ideas about how to keep yourself safe in the health
care system. Well worth a read. I really liked the section about writing a
medical history to take to appointments or hospital admissions that you can
update. We have a copy of the book here
in the office should you be interested.
Eleanor Kerdo
Policy Officer
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